Intake and orientation
Welcome packs, registration forms and appointment information, with clear labels and instructions for completing each step.
Settlement Agencies and Community Organizations
Help people find and use your services
Request a quoteLanguage services for your sector
Help people find and use your services
Community information needs to explain what a service offers, who it is for and what to do next. We translate materials for settlement agencies and community organizations with attention to practical instructions, respectful language and the audience’s familiarity with local services.
English, French and Arabic, in every direction →Content we can help you translate
Program information
Eligibility descriptions, workshop materials and referral information that keep program names and contact details consistent.
Community outreach
Website pages, posters and email notices adapted to the people and channels you want to reach.
What matters in your work
Make the next step clear
Readers should be able to distinguish required documents, optional information and actions they need to take. Supply approved program terms and explain unfamiliar acronyms so we can make the instructions understandable without changing eligibility rules.
Respect personal information
Use blank forms or redacted examples for the initial assessment when possible. Agree handling arrangements before sending completed intake records, and identify any information that should remain untranslated or unchanged.
Preparing your project
What to include in your brief
- Blank forms and the complete current program information.
- The intended community, language combination and reading context.
- Approved eligibility wording, referral names and contact details.
We review the material before confirming scope, delivery format, price and timing. Allow time for your team’s own approval process as well.
Request a quote →Example brief
A project in your context
A newcomer workshop could require a flyer, registration form and reminder email. Translating them together keeps the date, program name and instructions consistent from first interest through attendance.
A clearly defined scope
Translation does not determine eligibility or replace settlement advice. Certified documents and interpreting require separate arrangements.
Tell us about confidentiality, format or approval requirements before sharing your documents.
Discuss your project requirements →Your questions, answered
Can you simplify the language as well as translate it?
We can agree plain-language adaptation for the intended audience. Your program lead should approve changes that affect eligibility, required actions or the description of a service.
Can you work with forms and a website together?
Yes. Include all relevant forms, pages and automatic messages in the brief so the same program terms follow the client through the whole process.
Let’s talk about your project
Tell us about your content, audience and deadline. We respond within one business day.
